Shipping Policy

Pets Hubz Shipping Policy

If you are not 100% satisfied with your purchase, simply send it back within 30 days and we’ll refund the full cost of the item. Returns shall be mailed to the following address:
3025 Whitten Rd, Lakeland, FL 33811, USA

Shipping Policy

Thank you for visiting and shopping at Pets Hubz. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 3-5 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

We’re currently not charging shipping and handling for any orders.

Shipment methodEstimated delivery time
USPS3-5 business days

Delivery delays can occasionally occur.

Shipment to P.O. boxes

Pets Hubz ships to addresses within the U.S

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

Customs, Duties and Taxes

Pets Hubz is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.


Pets Hubz is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

We currently do not ship outside the U.S.

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